Behavior Has Meaning:
3
Steps for understanding and responding to challenging behavior
Adapted
from Zero To Three
National Center
for Infants, Toddlers and Families
Biting
Observe
What happened before the bite?
Learn
Teething or meeting a
need for oral stimulation?
Frustrated? Angry?
Defending a toy?
Protecting his space?
Respond
Offer objects the
child can safely bite and chew.
Offer crunchy foods.
Provide simple words:
“No” “I want.”
Say firmly, “No
biting, biting hurts.”
Offer “safe space”
with books, quiet toys, where the child can regroup.
Tantrums/Managing
Reactions
Observe
What was happening
right before the tantrum?
Are there patterns in
the child’s tantrums?
Are there certain
situations that trigger them?
Learn
What might be casing
the child’s loss of control?
Frustration, Unable
to do something, not enough language to express his thoughts/feelings,
irritability due to hunger or fatigue
Respond
Stay calm.
Stay close by and
keep child safe.
Validate the child’s
feelings: “You are really having a hard time.
Everyone needs a break sometimes.”
Afterward tell him
what a good job he did calming down.
Inconsolable
Crying
Observe
What usually prompts
the crying?
What usually works to
console the child?
Learn
Is the child feeling:
Sick? Tired or
hungry?
Sad or mad? Why?
Overwhelmed by
stimuli (light/sound/touch) in the room.
Sad and crying for no
clear reason.
Respond
Soothe a baby with
swaddling, rocking, murmuring.
Rub baby’s back or
tummy: try infant massage.
Take the child
outdoors.
Get help if you are feeling
frustrated and need a break.
Separation
Observe
How do the parent and
child separate?
(Does the parent say
a quick good-bye or linger?)
How does the child
react to separations?
Learn
What is the child’s
temperament? Is change hard for her in
general?
Does the child feel
safe in group care? Has she bounded with a caregiver and other children?
Respond
Ask parent to be
upbeat when separating and to avoid lingering or showing worry when saying
good-bye.
Have the child bring
a “lovey” for comfort.
Play peek-a-boo
games.
Show the child
laminated photos of family.
Remind the child
that, “Daddy/Mommy always comes back…”
Socially
Withdrawn
Observe
Does the child play
with any other children?
Can the child play
with others if teacher helps get the interaction going?
Does the child seem
content to play on his own or does he seem sad or depressed?
Learn
Is the child:
Shy? Fearful?
Depressed?
Having difficulty
using language to communicate?
Learning English as a
second language?
Respond
Put what you think
the child is feeling into words: “you want to help Marco build the castle.”
Help the child begin
to play near and connect with other children who may be a good fit for
him.
Offer activities that
do not require a lot of interaction, such as art.
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